Members experience more

Here you can view our full Membership Terms & Conditions.

On 19 November 2024, Spenn will replace our traditional bonus points system, and you will no longer be able to earn bonus points.

Spenn is the name of Strawberry and Norwegian's new loyalty currency. This joint loyalty currency makes it easier for members to earn and use Spenn across several different membership programmes – without complicated conversion processes. You'll earn Spenn when you stay at our hotels, and you can get a clear overview of your Spenn balance on "My Page" (just like before) and the new Spenn app, where you'll also find personal offers and benefits. Spenn gives you greater flexibility, less hassle and more possibilities!

You'll earn 3 Spenn for every 10 kr spent on stays in Sweden, Norway and Denmark. Stays in Finland and the Baltics give you 3 Spenn for every euro spent. Please note that there may be exceptions to certain rates. You'll also get an additional 10%, 20% or 30% Spenn based on your membership level: Silver, Gold or Platinum. You'll find more detailed information under our Terms & Conditions.

Yes! You can always use Spenn as full or partial payment, as long as there are rooms available at the hotel.

From 19 November 2024, you will only be able to use Spenn to pay for hotel stays with us. But stay tuned – there are lots of exciting new possibilities coming in 2025!

The loyalty currency Spenn gives members even more possibilities! Prior to the launch of Spenn, members were only able to use the points they earned with a partner linked to the same membership programme. With Spenn you can earn and use Spenn across several membership programmes, which gives you greater flexibility and freedom of choice.

Higher levels of membership are attainable via qualifying nights. Most of our members already reach the next level based on the number of overnight stays.

From 19 November 2024, you'll get one qualifying night per hotel night, regardless of whether you've paid for it with money, bonus points, or Spenn as full or partial payment*. The number of qualifying nights determines your membership level. The more qualifying nights you have within the membership period, the higher your membership level and the more benefits you get.

*There are exceptions as to when you receive a qualifying night. Find out more in our Terms & Conditions here.