Essential information
News about our member programme
From 19 November 2024, we're updating our member benefits to provide you with even better experiences. Here are the key things you need to know to make the most of your benefits. Have you not yet received an email from us about the changes? Don’t worry, we haven’t forgotten you! Information about the changes will be send to members between 30 October and 7 November 2024, so keep checking your inbox for news from us.
What does the new member programme mean for me?
A number of great benefits
Don't worry – the changes to your member benefits will be minimal! You can still wander into one of our hotels and get a free coffee, get 5-15% off hotel stays, and take advantage of exclusive access to concerts and events. Or how about a 2-for-1 Monday morning breakfast with a loved one? We're getting ready to roll out more benefits, to provide our members with more exclusive experiences.
Rise up the membership ranks
You can reach four different levels of membership in our loyalty programme: Blue, Silver, Gold and Platinum. When you join, you'll get automatic access to all Blue benefits. When you upgrade to a higher level, you'll quality for more benefits. How do you get upgraded? By staying with us, you'll earn qualifying nights, which means you can reach new levels and more benefits. You can see how many nights you need to reach the next level of membership on My Page.
Earn Spenn on all purchases
Some big news is that you'll be earning Spenn from now on, not bonus points as before. This opens up for a range of new partner offers and possibilities for our members. You can spend your Spenn on hotel stays and other experiences with us, as well as a range of services with our partners. You can use your earned Spenn however you like! Download the Spenn app to get a better overview of how much you have saved and used.
All your questions answered
Discover all the new benefits on your membership level!
Blue
Earn Spenn for every night you spend with us, enjoy free coffee at our hotels, and get 5-15% off hotels stays. And best of all? You can invite a friend to enjoy our 2-for-1 Monday Breakfast deal!
Silver
Silver membership gives you the possibility to arrange a late check-out to give you some more time to relax, earn 10% more Spenn per stay, cancel for free until 6pm on the scheduled arrival day, and get a restaurant voucher worth 75 kr/€8 per night.
Gold
You can now use restaurant vouchers worth 125 kr/€13 at all our restaurants, and get 20% more Spenn with every purchase. You also have the chance to upgrade upon arrival and take advantage of 2-for-1 spa entry. We are now also offering you the chance to freeze your membership status.
Platinum
If the above benefits aren't enough, listen up! As a Platinum member, you can earn 30% more Spenn for every night you spend with us, get a 24-hour room guarantee prior to arrival and take advantage of free late check-outs until 4pm, subject to availability. One unique benefit for Platinum-level members is the possibility to give Gold membership to a friend.
Membership levels
Brilliant benefits with all levels
Blue
0 nights
Monday Breakfast
Grab a coffee - whenever you want
Spenn on each hotel stay
5-15% off hotel stays
Silver
5 nights
Possible late check out
Cancellations until 6pm
75 kr/8 EUR worth of restaurant vouchers
10% more Spenn per stay
Gold
30 nights
Freeze your level
Restaurant voucher
Possible upgrade upon arrival
20% more Spenn per stay
Platinum
60 nights
Give away Gold status
30% more Spenn per stay
Room guarantee 24h before arrival
Possible late check out
These benefits are available from 19 November
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