How do I set up and use my hotel room key in Apple Wallet?

You can add your room key to Apple Wallet through our app. Go to your upcoming stay and tap the button that says “Add room key to Apple Wallet” and follow the steps. If your room key is added to your Apple Wallet prior to or during check-in, it will automatically activate as soon as you check in. You may also add your room key to your Apple Wallet mid-stay using the same procedure.

To use your room key, simply hold your iPhone or Apple Watch against the card pad on your door or the elevator. There’s no need to unlock your device or open the app.

When you add a room key to Apple Wallet on your iPhone, it is automatically added to your paired Apple Watch.