What do I do if I haven't received the gift card but can see that it's been paid for?
If you haven't received the gift card, please contact our Customer Service for assistance.
Similar questions
I have received a gift card. How can I book a room?
Can I still purchase gift cards using bonus points?
Can you replace lost gift cards?
Can I give away a digital gift card to someone else?
How do I use a gift card with a fixed amount?
How do I use a gift card with the LGIFT code?
Can I cancel the purchase of a gift card?
What are the terms and conditions for digital gift cards?
I have a Be My Guest gift card. How do I book a room?
Can I use my bonus points together with a Be My Guest gift card?
Can I use a digital gift card as part payment?
Can I give away my gift card to someone else?
Is it possible to extend the validity of the gift card?
I want to buy a gift card. What do you offer?
How long are gift cards valid?
Does the gift card still need to be valid during my stay?
Something urgent?
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Saturday
9am - 5pm
Sundays and bank holidays
Closed
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