What do I do if I haven't received the gift card but can see that it's been paid for?
If you haven't received the gift card, please contact our Customer Service for assistance.
Similar questions
I have received a gift card. How can I book a room?
Can I still purchase gift cards using bonus points?
Can I cancel the purchase of a gift card?
What are the terms and conditions for digital gift cards?
Can I use my bonus points together with a Be My Guest gift card?
Can I give away a digital gift card to someone else?
Can I use a digital gift card as part payment?
How do I use a gift card with the LGIFT code?
Can you replace lost gift cards?
How do I use a gift card with a fixed amount?
Can I give away my gift card to someone else?
How long are gift cards valid?
Does the gift card still need to be valid during my stay?
Is it possible to extend the validity of the gift card?
I want to buy a gift card. What do you offer?
I have a Be My Guest gift card. How do I book a room?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Irregular opening hours:
24-26 December
Closed
31 December
9am - 2pm
1 January
Closed
6 January
Closed
Contact us