Technical issues

We are aware that some members may be experiencing issues with login and missing Spenn following a recent system update. You do not need to contact customer service — we are working on resolving this. We apologize for any inconvenience this may cause.

What do I do if I haven't received the gift card but can see that it's been paid for?

If you haven't received the gift card, please contact our Customer Service for assistance.

Contact us

You are always welcome to contact us directly.

Monday - Friday:

8am - 8pm

Saturday:

9am - 5pm

Sundays and bank holidays:

Closed

More contact options