FAQ about Clarion Hotel Helsinki

Helsinki, Finland

Welcome to the Clarion Hotel Helsinki, an exciting meeting place that’s 78 metres high. Enjoy the stunning rooftop pool, 425 rooms, the Sky Room, a conference centre for up to 1,000 people and The Social Bar & Bistro.

TripAdvisor traveller rating

Sustainability Rating

9.5

out of 10

Sustainability Rating

This is our own sustainability rating that reflects how each hotel performs within several different sustainability areas. The rating is an average of the last 7 days.

9.5

out of 10

Rating for Clarion Hotel® Helsinki

The rating is based on how the hotel lives up to its goals over time in reducing its environmental impact with respect to energy, water, refuse, food waste, chemicals, textile laundry and carbon emissions.

Selected goals within Strawberry

Climate neutral by 2030

Our goal is to be climate neutral within our own operations by 2030, while also halving emissions in our supply chains.

Less food waste by 2030

We are working hard and proactively to reduce food waste by 50% in our operations by 2030.

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About the hotel
FAQs

Welcome to the Clarion Hotel® Helsinki! Do you have questions about your visit? We hope you'll find the answers you're looking for here.

Does the hotel have parking?

Underground parking facilities are available within walking distance (approx. 450 meters). The parking facility is called Rokkiparkki and the address is Välimerenkatu 12. You will need to download the EasyPark application before you park. Parking will also be paid through the application. Read more about EasyPark here.

Is breakfast included? Can I have breakfast if I check out very early in the morning?

We serve a large buffet breakfast, with plenty of organic produce that is delicious, nutritious and filling. A proper hotel breakfast in other words! Breakfast is always included in the price of your room. Please let us know if you need to check out before our breakfast buffet opens.

Is there a gym, pool or spa at the hotel? How much does it cost?

We have a great gym here at the Clarion Hotel Helsinki, so you can stay in shape even when you're away from home. Those of you looking to sweat a little more can enjoy the lovely sauna. Don't miss the stunning views of the city up on our Rooftop Pool & Terrace. Entry to the gym, saunas and pool is included for hotel guests.

Are there age limits at the hotels?

Yes. Minors aged under 18 are not permitted to check in or stay in a room unless accompanied by an adult.

Is there a luggage storage room?

You can use our luggage room to store your belongings before you check in or after you have checked out.

Is there WiFi? What does it cost?

Hotel guests have free access to WiFi all over the hotel. You will be given a password when you check in. We also have a guest computer with a printer.

Do you have Chromecast in the hotel rooms?

Yes, we have Chromecast for streaming in all of our room categories.

What can I do if I've forgotten my toothbrush or other toiletries?

Don't worry! We sell a range of different products in the reception, including toothbrushes, toothpaste, razors, shaving foam, shampoo, conditioner, body lotion, shoe shiners and sewing kits. In case we don't have what you need, we will do our best to help you purchase the item.

Can I upgrade my room?

Will you be celebrating something special, or do you simply want to treat yourself to a more luxurious stay? Contact us and we will help you to upgrade your room.

What do you mean with the visitors policy?

We understand the importance of a good night's sleep, so we strive to ensure quiet, especially during the night. Therefore, our hotel visiting hours end at 10:00 p.m., after which only guests with a reservation are allowed to remain in the hotel rooms.