Clarion Hotel® Aviapolis

I love this hotel. Always stay here… uncomplicated, comfortable, spotless, and very helpful staff. Right next to train station to get to airport and/or downtown Helsinki, which makes travel really easy. Nice to have a good and well-equipped gym.

Very warm reception. Nice large modern room. Comfortable bed and clean, modern bathroom. They had a great selection of hot and cold food on the breakfast buffet. The location was close to the airport. Ideal for a layover. Check in and Check out was easy. I recommend this hotel for business travelers.

I left for a two-week trip and spent one night in your hotel before the flight. The hotel is really clean and at dinner the restaurant staff was really hardworking and friendly. Special thanks to our waitress Margit Maide. The early breakfast was also surprisingly plentiful and good.

We had a meeting at the hotel and I must say the experience was pretty poor all and all. The setting is beautiful and I know Clarion Hotels always strive for excellence, so it was surprising to find that they did not meet up to expectations at all. To begin with the young man at the desk was grumpy at best, more interested in the computer, than actually serving the quests. We wanted to know when we could get our rooms after we had made the check-in the previous day and "somewhere in the afternoon, after 3pm" was all we got. When we finally got our room it turned out that the previous quests trashes were in the bin still. We had a nice dinner with the company, but when we tried to have some coffee later at night, we were met with the same grumpy manners again. Also speaking finnish with the waiters did not work. The breakfast sunday morning was a true disaster. We were there around 8 am only to find that breakfast items were already missing, plates were empty for the longest time and the morning staff were avoiding people and pretty hostile if you tried to ask for something. It was not like only one plate missing, but evrything pretty much, so you had to wait for a loooong time if you liked to have something on your plate. It was pity I did not have an opportunity to take pictures. The quality of food was pretty poor as well. We had looked forward to a leisurely, fun breakfast together with our friends, but THAT was not to be had. So - all and all, pretty dissappointing experience and propably never interested in going back even if the location is perfect.

Excellent service! We came late at night (01:30) and got very nice service. Also the night was really quiet so we got a good night sleep. Breakfast was not the best I have had - specially gluten free options were quite poor. All at all I could recommend the hotel!