Quality Hotel™ Luleå

We recently stayed at Quality Hotel Luleå and unfortunately had a terrible experience. The hotel was undergoing loud renovations throughout our stay, with constant drilling and hammering during the day. We received no warning about this when we booked; had we known in advance, we definitely would have stayed elsewhere. It was nearly impossible to relax or enjoy the room with all the noise and disruption. To make matters worse, the price remained the same as if everything were normal. During major renovation periods like this, the rate should be discounted, and the hotel should clearly inform guests about the ongoing work before they make a reservation. The lack of transparency left us feeling misled and disappointed. We will think twice before returning or recommending this hotel to others.

Low quality, low value for money. Sleeping was difficult because of very warm room, food quality was low, bathroom smelled bad.

After driving 14 hours from Stockholm to Luleå in -40° we arrived at a different accommodation to find it wasn't fit for purpose. At 10pm we rocked up to the front desk of Quality Hotel Luleå to be greeted by the friendly face of Mats. Our knight in shining armour, he set us up for the night in a lovely room for 3. After a hot shower and a cup of tea we all had a peaceful night's sleep. Breakfast included the morning after was an added bonus. Marie was also very helpful in allowing us to store our perishables in the fridge. An absolute whirlwind of a first night in Lapland, it ended so much better than we had expected!

I enjoyed my stay at Strwberry-chain hotel a lot. The location is probably the best in Lulea, easy to find. Located just in heart of the city, only 100 m from pedestrian city heart and shops. Had spacy room and liked the bath tub as they are not so common nowadays. Goods beds and peaceful hotel. May seemed to be on business trip. Special note about good and varying breakfast and very nice &helpful staff. They have family rooms and parking hall. Can recommend easily!

Staying at the Quality is always a good experience, value for money, pleasant staff, very good service in bar/restaurant. Evening menu offered good choices and good quality. Handy location for visiting many sights