Quality Hotel™ View

The room product is very poor, only a sofa, a bed and a wardrobe. I found an AirPod under the bed, I handed it to the reception and said that maybe the room was not cleaned properly, please ask them to clean it again, I am also traveling with a 5 year old child, I requested a double duvet because they only provide one duvet in the room. The reception confirmed my request but did not take any action. We stayed for 3 nights, our room was not cleaned, towels were not changed, we had to clean ourselves and remove the trash. The room was very cold even though we had adjusted the temperature, it was not comfortable for all of us, especially the little one. We are frequent travelers, this is the first time we experience a hotel with the level of room product, compared to international standards, there are many points missing in the room. The restaurant is very good, clean and the quality of the food is fun, the staff at the reception and breakfast restaurant were helpful and energetic. The location of the hotel is great, close to a shopping center and a train station

Great location in Hyllie, a short ride with the train from Copenhagen Airport. Nice design and furnishings inside the hotel, friendly staff and great food in The Social Bar (tried the Chicken Ceasar salad with additional pommes frites) and fantastic breakfast. Highly recommended hotel!

The good things: nice clean roome. The bad things: we had a very bad experience with their parking. The instructions we had over phone was that there where 2 garages available. Go in thru the ramp and an automatic door will open. Take the elevator straight up to reception. Or if that garage is full there is another one with even moore spaces. Ok so we go in one of them thru that door and park, and pay for 24 hours. All good right? No, came back with 2 tickets, first evening and next day. 800kr a piece. When I confront the reception I got to talk to the ”supervisor” who where just rude and saying that it was wll informed with signes that we should go thru a second door to get to the correct garage. Another couple had the same experience. Next vad thing was the bar prices, stupidly high. Avoid this hotel, there are so many nicer and friendlier to choose from in the area.

The hotel location unable the guests to move easily to other beautiful places in Malmo. The personal at the reception are very helpful and nice.

I recently had a deeply disappointing experience at the Quality Hotel View in Malmö, and I strongly advise other travelers to avoid this establishment. My family and I booked a room for a recent stay, but due to an oversight, we ended up with a room that had twin beds. Since our baby sleeps with us, we needed a double bed. When we approached the reception to request a change, we were told that the hotel was fully booked and that all 100 rooms were occupied. However, suspicious of this claim, I checked the availability for the same dates online and found that double bed rooms were indeed still available. When I confronted the reception with this information, they admitted that there were rooms available but then tried to charge me an additional 200 SEK to "upgrade" the room. This level of dishonesty and exploitation is unacceptable. The staff was not only unhelpful but also deliberately deceptive, trying to squeeze more money out of us for a simple room change. This kind of behavior is not what one expects from a reputable hotel chain. The entire experience left a sour taste in our mouths and completely ruined what was supposed to be a pleasant stay. If you're looking for honesty, transparency, and good customer service, steer clear of the Quality Hotel View in Malmö. There are plenty of other options in the city that will treat you with the respect and integrity that every guest deserves.