At Six

Our stay at Hotel At Six fell far below expectations for a five-star hotel. While the food was good, service was slow, and we were surprised to be told we couldn’t stay for dessert. Despite requesting room cleaning multiple times, it was never done, leaving us feeling overlooked. Additionally, the staff’s unwelcoming attitude and a security escort to our room made the experience uncomfortable and far from the luxury and hospitality we anticipated. Overall, we were left disappointed and unwelcome during what was meant to be a special occasion.

Marco and the rest of the breakfast staff. Would’ve named them if I could. Were amazing. Julia and the Asian Swedish lady at receptions whose name I cannot recall who handled my check-in and requests. Excellent support.

I booked on line directly with Hotel at Six. I sent an email requesting early checkin as we arrived at the airport at 8:00 AM. I thought I booked breakfast for 2 for our 2 night stay. Turns out, the receptionist said I booked breakfast for 1 for 1 day. We decided the price of breakfast wasn’t worth it. It was a hike to the room, twists and turns all the way at the end of a dark hallway. Location is great, a few feet away from shopping, close walk to Old Town.

This hotel is what I call post contemporary design. First impression is the hallway to the room. So dark I had to be six inches from the number plaque to read the room number. Photo will display the issue. The bathroom was without tub and not by my request. The shower makes this a wet room. Smooth glaze tiles and slippery when wet and I almost went down. There is no way for man or woman to shave in shower as there is no place to put razor/foam. The shower doors open almost two meters wide and that makes the entire floor slippery and wet. Thus shave at the sink and the single handle stem protrudes up and out to attack my eye. Standardized hotel plumbing is for the safety, convenience and comfort of guests. This is NOT it. Beyond an annoyance, an antagonism. Coffee/espresso maker had no instructions on it, near it, or on TV services screen. I took photos of it and asked desk attendant for instructions:"I do not know how to operate it." she said. With some errors and trials I succeeded. Location is in business and shopping area. Residential area is out of sight from hotel and unknown to me. Old Town Gamla Stan and Royal quarters are walking distance. This hotel is used by Oceana cruises for their passengers, thus mostly North Americans. Consider my comments if this describes you. Choose elsewhere is my recommendation

Room My room surpassed all expectations, the hotel has their own brand of tea that has become my new favourite tea! In each room there is a bluetooth speaker and a work space that has been laid out with thought at style. The bathroom, is huge with all of the supplies that you could want. My only 'complaint' and that of my whole team is that the beds were so comfortable it was impossible to get up on time! Meeting space Initially, concern as the room is not immediately off of reception. However, hotel staff were on hand to ensure that guests found their way. Beautiful room with natural light and modern technology. Food was incredible and drinks reception was great. JC looked after us and treated the event with the same passion as if it was his own. We had an issue where a delivery had gone missing and JC ensured that we had this in time for the start of the event. Breakfast A great variety - great waffles!