Quality Hotel™ Sundsvall

It’s a central and nice hotel to stay in for one night. Overall I’m not happy with the tidiness at the hotel, the under sheet was dirty, and it was dirty under the bed. The breakfast room was also dirty, old crumbs were laying in the window next to the tables.

My stay here was very short. Just one night. First, my car is very tall. Luckily they do have a parking area in their garage dedicated to taller cars. But I need to mention that using this area is more expensive than the regular parking. The front desk look nice and tidy, and checking in went smoothly. Still having tables and chairs right in front of the desk made it seem like a mess. But don't let this ruin your stay here. The room looks great. Except the temperature is hot. Really hot. You can open up a window, but it should be a way to turn down the heat. Next is the towel rack in the bathroom. It's right next to the toilet, wich I find very un hygienic. Still these are just minor complains. The room looks great. It's clean and the beds gave us a good night sleep. The floor doesn't have a carpet. Instead it has parquet. This give a so much cleaner impression than the carpet most hotels have. Bathroom is also nice and clean. The breakfast is great with a lots of food to choose from. All in all I do recommend staying in this hotel.

Hard a hard time getting any attention. Made a mistake and went in the restaurant. Food selection was small. My wife ate there but then we went to the restaurant Basta that is just a few blocks away where I had a great pasta dish.

The hotel and the rooms are clean but the furniture and the decor is dated, possibly from 80’s or 90’s. The staff was polite but uninterested in the guests and the breakfast had a good selection, but the breakfast room felt like a school cafeteria.

First thing I noticed was that the reception staff was not as friendly and cheerful as they usually are in the Nordic Choice hotels in general. The room was not inviting with an empty and not cold minibar. The paint was coming of the wall in the toilet. My daughter told me she got a runny nose and itchy eyes from the leatherchair in the room. I woke up in the middle of the night with a headache sensing a very strong odour from the chair, like breakcleaner, even though we slept with the windows open and I tried cover the chair with the curtains. I inspected the chair and saw it was brand new with tag still attached. I put it in the corridor and called the reception and told them to pick it up. She told med I would have to put it back into the room. Apparently she had no knowledge of emissions from new furniture. I feel sorry for the next guests who will have to deal with this breakcleanerlike smell or as my 7 year old daughter said, there's a very strong smell that irritates my nose.