Clarion Collection® Hotel Magasinet

The hotel has the best staff!!! They present best team spirit, respect to each other and to the guests. This is now the third time I visit them on my travel between Sweden & Germany and ALWAYS are they my visit to something special. It are the details that count! Thanks that you give travelers the feeling of home!

Look, I am not in the habit of writing bad reviews, I am not even in the habit of writing good reviews but after a lot of thought, I had to in this case. The rooms were very dirty, we moved our beds together and the hairballs and dust underneath the beds was very nasty. My wife took a shower during one of the nights and the shower drain was so blocked that the bathroom overfilled with water, thankfully it didn't flow in to the room itself, but I had to empty the drain myself because the lady was only one there. Afterwards when I came downstairs with the blockage in a bag (hairs from the past 2 months if not longer, judging by the smell) then she claimed she could've done it. She was meant to write it in her report but when I approched the front desk the day after the employee in question didn't and after all this trouble, they didn't even do anything and just ignored the issue. I even took pictures of the drainage, but I won't post them here for the sake of other users. In the hallway where you go up to the rooms there are a few homeless people that cannot apparently be kicked out, Which yes, they have to have someplace to sleep, but when they start harassing people or fighting each other there isn't even any security provided by the hotel.

the room was fine, breakfast OK. The receptionist was sweet and helpful. BUT ...Stayed there from 22 tto 24 juli 2022. The room was fine and quiet. Breakfast was fine as the other stays at your hotels in Sweden. But...I am sad to say on the 2nd evening at dinner we found a small catepillar in 1 salad with beetroot and feta...we told 1 of the personel this and gave him the plate first he was like he couldnt see the little worm until it moved...then he just said "thank you"? After 10 minutes he came to our table and tried to explain it was "normal" with insects in a salad? We didnt see anybody taking the salad dish away from the buffet so nobody else would get the same problem...and also nobody offered us a compensation, like a sorry and a glas of wine .I am a member at your hotelgroup and would appreciate some kind of thank you or maybe compensation by some points....I am not sure that the health authorities would have liked finding a worm in the food....best regards Elsebeth

I had stayed at this hotel previously, prior to it being renovated and becoming a Clarion Collection. The hotel is now much improved with the ground floor cosy welcoming bar with some outdoor seating too, and an improved breakfast offering. The hotel is located in the same building as the ferry check in, making it a great place for travellers by ship. Worth noting that the Seaview rooms, may get some harbour noise if the windows are open. Although this is reducing as the harbour expands and the ships are further away.

There is almost no offer in Trelleborg, few restaurants and Bad ones. Avoid it of you can. Rooms are outside the Hotel. Rooms are located side by side with compagnies offices, which is really wierd. No intimacy.