Membership
Technical issues

We are currently experiencing technical issues. We apologise for the inconvenience this may cause and are working hard to solve the issue. If the service is unavailable to you, please try again later.

Does everyone who stays in a room need to show ID?

Yes, the requirement to be able to show identification applies to all resident guests. Children under 18 do not need ID as they must be accompanied by an adult. Children's names are registered in the same way as others who stay in the hotel room, and can be used in for example, an evacuation situation.

Contact us

You are always welcome to contact us directly.

Monday - Friday:

8am - 8pm

Saturday:

9am - 5pm

Sundays and bank holidays:

Closed

More contact options