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Can I pay for additional expenses when I check out using a Service Station?
Yes, that's no problem! Even if you have paid for your room in advance, you can still pay for add-ons and other expenses when you check out using a Service Station or the app.
Similar questions
Why can’t I see my booking in the app?
Why do I need to show identification at check-in?
What qualifies as identification?
What will happen if I forget to bring a valid ID?
Does everyone who stays in a room need to show ID?
How do Strawberry process the personal information from the ID check?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
How can I use the chat function in the app?
How can I add minibar expenses to my bill?
Why can’t I find my booking in the app?
What are your standard check-in/check-out times?
Does the hotel I'm staying at have mobile keys?
How can I copy my membership number in the app?
Can I book a bonus night in the app?
Can I get the app in my own language?
When and where in the app can I find the restaurant voucher I receive as a member?
How can I update my personal information in the app?
How late can I check in? Do I need to notify the hotel if I'm arriving late?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
I have several bookings in my name - can I use a Service Station?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Contact us