Why do I need to show identification at check-in?
ID control is one of several ways in which we make hotels and guest experiences safe. The authorities also make these demands on us, especially for foreign guests. In this way, we gain control over who stays at our hotels. In the event of a possible crisis, we have better conditions to save people and cooperate with the emergency services.
Similar questions
What qualifies as identification?
What will happen if I forget to bring a valid ID?
Does everyone who stays in a room need to show ID?
How do Strawberry process the personal information from the ID check?
Can I use a Service Station if haven’t booked via the website?
What are your standard check-in/check-out times?
How late can I check in? Do I need to notify the hotel if I'm arriving late?
Can I pay for additional expenses when I check out using a Service Station?
I have several bookings in my name - can I use a Service Station?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Irregular opening hours:
24-26 December
Closed
31 December
9am - 2pm
1 January
Closed
6 January
Closed
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