What will happen if I forget to bring a valid ID?
If you do not have an ID document to prove that you are the person booked to stay in the hotel room, we will ask verification questions to make sure who you are. The ultimate consequence of not being able to identify yourself may be that you are refused accommodation at the hotel.
Similar questions
Why do I need to show identification at check-in?
What qualifies as identification?
Does everyone who stays in a room need to show ID?
How do Strawberry process the personal information from the ID check?
Can I use a Service Station if haven’t booked via the website?
What are your standard check-in/check-out times?
How late can I check in? Do I need to notify the hotel if I'm arriving late?
Can I pay for additional expenses when I check out using a Service Station?
I have several bookings in my name - can I use a Service Station?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Irregular opening hours:
24-26 December
Closed
31 December
9am - 2pm
1 January
Closed
6 January
Closed
Contact us