Can I use a Service Station if haven’t booked via the website?

Yes, you can! The Service Station is a tablet situated in the hotel lobby allowing you to check in or out by yourself or with assistance from the hotel staff.

If you would like to see your booking in the app, it will have to be linked to your membership. Please see the question: “Why can’t I find my booking in the app?” or contact our Customer Service for assistance.

Can I use a Service Station if haven’t booked via the website?

Similar questions

Why can’t I see my booking in the app?

Why do I need to show identification at check-in?

What qualifies as identification?

What will happen if I forget to bring a valid ID?

Does everyone who stays in a room need to show ID?

How do Strawberry process the personal information from the ID check?

Can I request a receipt for a previous stay?

How can I cancel a stay in the app?

Why do I see a different booking number in the app than is listed on my confirmation?

What are the Terms & Conditions for the app?

How can I add minibar expenses to my bill?

How can I copy my membership number in the app?

Can I book a bonus night in the app?

Can I pay for additional expenses when I check out using a Service Station?

Why can’t I find my booking in the app?

How late can I check in? Do I need to notify the hotel if I'm arriving late?

Can I get the app in my own language?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

How can I update my personal information in the app?

Does the hotel I'm staying at have mobile keys?

What are your standard check-in/check-out times?

I have several bookings in my name - can I use a Service Station?

When and where in the app can I find the restaurant voucher I receive as a member?

Something urgent?

Membership

Can I use a Service Station if haven’t booked via the website?

Similar questions

Why can’t I see my booking in the app?

Why do I need to show identification at check-in?

What qualifies as identification?

What will happen if I forget to bring a valid ID?

Does everyone who stays in a room need to show ID?

How do Strawberry process the personal information from the ID check?

Can I request a receipt for a previous stay?

How can I cancel a stay in the app?

Why do I see a different booking number in the app than is listed on my confirmation?

What are the Terms & Conditions for the app?

How can I add minibar expenses to my bill?

How can I copy my membership number in the app?

Can I book a bonus night in the app?

Can I pay for additional expenses when I check out using a Service Station?

Why can’t I find my booking in the app?

How late can I check in? Do I need to notify the hotel if I'm arriving late?

Can I get the app in my own language?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

How can I update my personal information in the app?

Does the hotel I'm staying at have mobile keys?

What are your standard check-in/check-out times?

I have several bookings in my name - can I use a Service Station?

When and where in the app can I find the restaurant voucher I receive as a member?

Something urgent?