I am missing Spenn after my stay
It can take up to 48 hours for your Spenn to be shown on your account after you check out. If you are still missing Spenn after 48 hours, you can register your Spenn here.
Similar questions
Why is my booking not shown on My Page?
Can I book a hotel stay with Spenn?
Are there new benefits or opportunities for earning and using Spenn?
What counts as a qualifying night?
Can I convert my bonus points into Spenn?
Will I earn Spenn and qualifying nights with a Strawberry Mastercard from 19 November 2024?
Who operates Spenn?
How long will my earned Spenn be valid?
Why Spenn?
What will happen to my bonus points?
Can I earn bonus points from Strawberry after 19 November 2024?
How can I join Strawberry?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
Can I carry on earning Strawberry points after I sign up for Spenn?
What are the benefits of using the Spenn app?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
What is Be My Guest?
How much is one Spenn worth?
What does two-step verification mean and how does it work?
Can I enjoy breakfast several times if my guests are staying more than one night?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.
What is a membership period and how long is it?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
How do restaurant vouchers work?
What is a Superdeal?
What will happen to my Lifetime points and my Lifetime status?
How do I book Be My Guest?
Can members earn Spenn with Monday Breakfast?
How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?
What is Red Carpet?
How do I activate Red Carpet?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
Can I earn Spenn with Be My Guest?
Is there a limit to the number of times I can book Monday Breakfast?
Can I use my points to pay for part of my overnight stay?
How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?
How do I deactivate Red Carpet?
Do I get Spenn if I have a reservation but do not check in?
How much does Monday Breakfast cost?
How will the changes on 19 November 2024 affect my membership level?
Why do I need to log in with two-step verification?
Do I need to have the Spenn app as a member of Strawberry?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
Is Monday Breakfast available for all members?
What is Monday Breakfast?
Can I share a membership with my partner?
What is Spenn and what does it mean for members?
Can I get Spenn if I go to a hotel restaurant?
Can I book a room for someone else with Member Price?
Can I cancel my Monday Breakfast booking?
Can I book one of several consecutive nights with bonus points?
How many Spenn do I get per night?
Where can I find terms & conditions for the membership?
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31 December
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6 January
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