Why do I need to log in with two-step verification?
For security reasons, we have added multi-factor authentication (two-step verification) when you log in to the website or the app. This creates a more secure login process while also reducing the risk of fraud.
Similar questions
I am missing Spenn after my stay
Why is my booking not shown on My Page?
Can I book a hotel stay with Spenn?
Are there new benefits or opportunities for earning and using Spenn?
What counts as a qualifying night?
Can I convert my bonus points into Spenn?
Will I earn Spenn and qualifying nights with a Strawberry Mastercard from 19 November 2024?
Who operates Spenn?
What will happen to my bonus points?
How long will my earned Spenn be valid?
Why Spenn?
Can I earn bonus points from Strawberry after 19 November 2024?
What are the benefits of using the Spenn app?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
Can I carry on earning Strawberry points after I sign up for Spenn?
How can I join Strawberry?
Can I book a room for someone else with Member Price?
Can I cancel my Monday Breakfast booking?
What will happen to my Lifetime points and my Lifetime status?
Can I book one of several consecutive nights with bonus points?
How many Spenn do I get per night?
Where can I find terms & conditions for the membership?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?
What does two-step verification mean and how does it work?
Can I enjoy breakfast several times if my guests are staying more than one night?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.
What is a membership period and how long is it?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
How do restaurant vouchers work?
What is Be My Guest?
What is Red Carpet?
How do I book Be My Guest?
How do I inactivate Red Carpet?
Can members earn Spenn with Monday Breakfast?
Is there a limit to the number of times I can book Monday Breakfast?
Can I use my points to pay for part of my overnight stay?
How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?
How do I activate Red Carpet?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
Do I get Spenn if I have a reservation but do not check in?
How much does Monday Breakfast cost?
How will the changes on 19 November 2024 affect my membership level?
Do I need to have the Spenn app as a member of Strawberry?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
Is Monday Breakfast available for all members?
What is Monday Breakfast?
Can I share a membership with my partner?
What is Spenn and what does it mean for members?
Can I get Spenn if I go to a hotel restaurant?
Something urgent?
Call us on: +47 22 334 200
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8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
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