Why do I need to log in with two-step verification?
For security reasons, we have added multi-factor authentication (two-step verification) when you log in to the website or the app. This creates a more secure login process while also reducing the risk of fraud.
Similar questions
I am missing Spenn after my stay
Why is my booking not shown on My Page?
Can I book a hotel stay with Spenn?
Are there new benefits or opportunities for earning and using Spenn?
What counts as a qualifying night?
Can I convert my bonus points into Spenn?
Will I earn Spenn and qualifying nights with a Strawberry Mastercard from 19 November 2024?
Who operates Spenn?
How long will my earned Spenn be valid?
Why Spenn?
What will happen to my bonus points?
Can I earn bonus points from Strawberry after 19 November 2024?
How can I join Strawberry?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
Can I carry on earning Strawberry points after I sign up for Spenn?
What are the benefits of using the Spenn app?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
What is Be My Guest?
What does two-step verification mean and how does it work?
Can I enjoy breakfast several times if my guests are staying more than one night?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.
What is a membership period and how long is it?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
How do restaurant vouchers work?
What will happen to my Lifetime points and my Lifetime status?
How do I book Be My Guest?
Can members earn Spenn with Monday Breakfast?
How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?
What is Red Carpet?
How do I activate Red Carpet?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
Is there a limit to the number of times I can book Monday Breakfast?
Can I use my points to pay for part of my overnight stay?
How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?
How do I deactivate Red Carpet?
Do I get Spenn if I have a reservation but do not check in?
How much does Monday Breakfast cost?
How will the changes on 19 November 2024 affect my membership level?
Do I need to have the Spenn app as a member of Strawberry?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
Is Monday Breakfast available for all members?
What is Monday Breakfast?
Can I share a membership with my partner?
What is Spenn and what does it mean for members?
Can I get Spenn if I go to a hotel restaurant?
Can I book a room for someone else with Member Price?
Can I cancel my Monday Breakfast booking?
Can I book one of several consecutive nights with bonus points?
How many Spenn do I get per night?
Where can I find terms & conditions for the membership?
Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Irregular opening hours:
24-26 December
Closed
31 December
9am - 2pm
1 January
Closed
6 January
Closed
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