Where can I view my membership period and find information about when my bonus points or Spenn expire?
Navigate to the "Profile" tab in the Strawberry app. There you will find information about membership periods, bonus points and Spenn. You'll also be able to see when your membership period ends, previous membership periods, how many bonus points and Spenn are due to expire and on what date, as well as which bonus and Spenn transactions have been made, and how many points and Spenn you have earned.
Similar questions
Why can’t I see my booking in the app?
I am missing Spenn after my stay
Why is my booking not shown on My Page?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
Can I book a hotel stay with Spenn?
Are there new benefits or opportunities for earning and using Spenn?
What counts as a qualifying night?
Can I convert my bonus points into Spenn?
Will I earn Spenn and qualifying nights with a Strawberry Mastercard from 19 November 2024?
Can I carry on earning Strawberry points after I sign up for Spenn?
How long will my earned Spenn be valid?
What is the reason for the name change from Nordic Choice Hotels to Strawberry?
Can I earn bonus points from Strawberry after 19 November 2024?
What are the benefits of using the Spenn app?
How can I join Strawberry?
Why Spenn?
What will happen to my bonus points?
Who operates Spenn?
How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?
How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?
How can I add minibar expenses to my bill?
I want to book a bonus night but can only find a hotel room with normal payment terms. Why is that?
Can I cancel my Monday Breakfast booking?
What is Red Carpet?
What does two-step verification mean and how does it work?
What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.
Can I get Spenn if I go to a hotel restaurant?
How can I copy my membership number in the app?
How do I deactivate Red Carpet?
Can I book a bonus night in the app?
How do I activate Red Carpet?
Is there a limit to the number of times I can book Monday Breakfast?
I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?
Can I pay for additional expenses when I check out using a Service Station?
How much does Monday Breakfast cost?
Why can’t I find my booking in the app?
Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?
What is Spenn and what does it mean for members?
Can I get the app in my own language?
Can I book Be My Guest for a friend and invite more people to come for breakfast?
Can I use my points to pay for part of my overnight stay?
What will happen to my Lifetime points and my Lifetime status?
Is Monday Breakfast available for all members?
How can I update my personal information in the app?
How will the changes on 19 November 2024 affect my membership level?
Why do I need to log in with two-step verification?
How do I book Be My Guest?
How many Spenn do I get per night?
What is Be My Guest?
Does the hotel I'm staying at have mobile keys?
How do I reach a higher level of membership?
Where can I find terms & conditions for the membership?
Can I enjoy breakfast several times if my guests are staying more than one night?
Can I book one of several consecutive nights with bonus points?
Can I book a room for someone else with Member Price?
I have several bookings in my name - can I use a Service Station?
Can I share a membership with my partner?
What is a membership period and how long is it?
Do I need to have the Spenn app as a member of Strawberry?
How do restaurant vouchers work?
Do I get Spenn if I have a reservation but do not check in?
When and where in the app can I find the restaurant voucher I receive as a member?
What is Monday Breakfast?
Can members earn Spenn with Monday Breakfast?
Something urgent?
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