What is Be My Guest?

I am missing Spenn after my stay

Why is my booking not shown on My Page?

Can I book a hotel stay with Spenn?

Are there new benefits or opportunities for earning and using Spenn?

What counts as a qualifying night?

Will I earn Spenn and qualifying nights with a Strawberry Mastercard?

What is the reason for the name change from Nordic Choice Hotels to Strawberry?

Who operates Spenn?

What are the benefits of using the Spenn app?

How can I join Strawberry?

How long will my earned Spenn be valid?

Can I earn bonus points from Strawberry after 19 November 2024?

Why Spenn?

What has happened to my bonus points?

Do I get member benefits if I book via an online booking site such as Booking.com, Expedia.com or Hotels.com?

What is Monday Breakfast?

Why do I need to log in with two-step verification?

Can members earn Spenn with Monday Breakfast?

What should I do if I am missing Spenn after a campaigns, such as double or triple Spenn or Mastercard.

How do restaurant vouchers work?

Can I enjoy breakfast several times if my guests are staying more than one night?

Can I get Spenn if I go to a hotel restaurant?

How can I get access to Red Carpet's exclusive Fast Track at the Strawberry Arena?

I have reached a high membership level at another hotel chain. Are you able to match my status if I transfer to Strawberry?

Where can I find terms & conditions for the membership?

How do I reach a higher level of membership?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

Do I get Spenn if I have a reservation but do not check in?

What is Spenn and what does it mean for members?

How do I deactivate Red Carpet?

Do I need to have the Spenn app as a member of Strawberry?

What will happen to my Lifetime points and my Lifetime status?

How do I book Be My Guest?

Can I book a room for someone else with Member Price?

What is a membership period and how long is it?

How can I take advantage of the Freeze Membership Level and Gift Gold Status benefits?

What does two-step verification mean and how does it work?

Can I share a membership with my partner?

Can I cancel my Monday Breakfast booking?

Can I book Be My Guest for a friend and invite more people to come for breakfast?

What is Red Carpet?

Is Monday Breakfast available for all members?

How will the changes on 19 November 2024 affect my membership level?

How many Spenn do I get per night?

Is there a limit to the number of times I can book Monday Breakfast?

How do I activate Red Carpet?

How much does Monday Breakfast cost?