How can I update my personal information in the app?
Navigate to the "Profile" tab in the app. Select "Account settings" and then "Profile details" to update your personal information. Alternatively, you can call our Customer Services and they will assist you.
Similar questions
Why can’t I see my booking in the app?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
I have several bookings in my name - can I use a Service Station?
Can I pay for additional expenses when I check out using a Service Station?
How can I add minibar expenses to my bill?
How can I copy my membership number in the app?
Does the hotel I'm staying at have mobile keys?
Can I get the app in my own language?
When and where in the app can I find the restaurant voucher I receive as a member?
Why can’t I find my booking in the app?
Can I book a bonus night in the app?
Monday - Friday:
8am - 8pm
Saturday:
9am - 5pm
Sundays and bank holidays:
Closed
Exceptional opening hours
27 September
Closed