Why do I see a different booking number in the app than is listed on my confirmation?
This can happen if you have booked your room via a third-party provider rather than our website or app. But don't worry, you're booking is confirmed and you will get the same great level of service regardless of how you booked your room!
Similar questions
Why can’t I see my booking in the app?
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Can I use a Service Station if haven’t booked via the website?
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When and where in the app can I find the restaurant voucher I receive as a member?
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Something urgent?
Call us on: +47 22 334 200
Monday - Friday
8am - 8pm
Saturday
9am - 5pm
Sundays and bank holidays
Closed
Irregular opening hours:
24-26 December
Closed
31 December
9am - 2pm
1 January
Closed
6 January
Closed
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