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Membership

Can I book a bonus night in the app?

Yes! Navigate to the "Book Room" tab and search for the destination and date you wish to book. Press on the tab for payment types and select the one with bonus points, press "Book now" and continue with your reservation as normal.


If it says "Choose another date", there are no available rooms for bonus points on the requested dates.

Similar questions

Why can’t I see my booking in the app?

Can I request a receipt for a previous stay?

How can I cancel a stay in the app?

Can I use a Service Station if haven’t booked via the website?

Why do I see a different booking number in the app than is listed on my confirmation?

What are the Terms & Conditions for the app?

How can I add minibar expenses to my bill?

How can I copy my membership number in the app?

Can I pay for additional expenses when I check out using a Service Station?

Why can’t I find my booking in the app?

Can I get the app in my own language?

Where can I view my membership period and find information about when my bonus points or Spenn expire?

How can I update my personal information in the app?

Does the hotel I'm staying at have mobile keys?

I have several bookings in my name - can I use a Service Station?

When and where in the app can I find the restaurant voucher I receive as a member?

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