How can I use the chat function in the app?
When you use the chat function, you'll be communicating directly with the staff at the hotel you will be staying at. You can ask them about breakfast opening hours or tell them that you took a bottle of red wine from the minibar and request for it to be added to your bill. You'll basically have a much smoother hotel experience!
Similar questions
Why can’t I see my booking in the app?
Can I request a receipt for a previous stay?
How can I cancel a stay in the app?
Can I use a Service Station if haven’t booked via the website?
Why do I see a different booking number in the app than is listed on my confirmation?
What are the Terms & Conditions for the app?
How can I add minibar expenses to my bill?
Does the hotel I'm staying at have mobile keys?
How can I copy my membership number in the app?
How can I update my personal information in the app?
Can I get the app in my own language?
Can I book a bonus night in the app?
Why can’t I find my booking in the app?
Can I pay for additional expenses when I check out using a Service Station?
When and where in the app can I find the restaurant voucher I receive as a member?
Where can I view my membership period and find information about when my bonus points or Spenn expire?
I have several bookings in my name - can I use a Service Station?
Something urgent?
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Saturday
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